Quality Guarantee and Service for Herilary
Does the product have quality assurance?
In order to provide the best installation suggestions and after-sales service for your car, It is recommended that you choose to buy from herilary.com first. All products sold have been tested and provide an after-sales guarantee. We will give priority to providing one-to-one service for customers who place orders on our site. For products purchased on other websites(e.g., Aliexpress, Ebay), we will not be able to guarantee product quality and after-sales service.
The warranty period for this productis one year from the date of purchase.
1. During the one year warranty period from the date of purchase, we will provide free maintenance or replacement services according to the provisions of this manual only if the product fails due to normal use in accordance with the instruction manual and other precautions (When you send the product, please attach the warranty card and send it to our customer support )
2. Even within the warranty period, following cases will be charged for maintainnace fees.
2.1 Do not follow the instruction manual and other precautions.
2.2 Failure or damage caused by unauthorized repairs or modifications not authorised by us.
2.3 Failure or damage caused by moving, falling, handling, transportation, etc. after the purchase.
2.4 Failure or damage caused by fire, earthquake, storm, flood and other natural disasters.
2.5 When no warranty do not provided to us.
2.6 The warranty card does not contain necessary information such as the date of purchase, the product serial number or the text of the warranty card is tampered.
2.7 When replacing consumables (battery, etc.).
2.8 If you are not the person who purchased the product (transfer, etc.)
3. The warranty card will not be supply again, please keep it properly to avoid loss.
4. The company is not responsible for any incidental damages (expenses required to use this product) or any claims from third parties arising from the use of the product or malfunction.
5. The warranty is only valid in United States.
6. The warranty guarantees free maintenance within the period and conditions specified in this manual. Therefore, this warranty does not limit the customer's legal rights to the person provide the warranty (warranty manager) and other businesses. If you have any questions about post-warranty repairs, please contact with the store where you purchased the product or customer support below.