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OUR SERVICE

We do our best to provide you with the best service.

  • Most orders will generally be shipped within 24 hours.
  • Free & Fast shipping method(Generally 1-2 Weeks) and optional paid expedited shipping(Usually 1-5 business days).
  • Professional & fast response within 12 hours via email or WhatsApp.
  • 30 Days Money-Back Guarantee.
  • One Year Warranty.
  • Lifetime Free Online Upgrade.

Shipping Dlivery Guarantee

Most of the orders will be processed in 24 hours on working days. There may be some delay during the holidays and weekends.Otherwise, you can expect the following ship times:

✈ Free & Fast Shipping(Generally):

  • US / JP / FR / DE / SP / IT: 2-5 days;
  • North America Countries: 1-2 Weeks;
  • European Countries: 1-2 Weeks;
  • Asia Countries: 1-2 Weeks;
  • AU: 1-2 Weeks;
  • Middle East Countries: 2-3 Weeks;
  • Rest of The World: 2-4 Weeks;
  • For more detail, please read our Shipping Policy.

Expedited Shipping Plan

Different logistics plans are adopted according to different countries. In general, the order can be delivered in 1-3 business days after being sent out. We will provide the best service for you and save your time.

 Guarantee

If you have not received the package for more than 30 days for some reasons which not caused by you, we will send you a free new package as a priority or give you a refund.

What is your refund & return policy?

Please feel free to contact us at support@herilary.com

  • Order Cancellation: We only accept order cancellation before the product is shipped out.
  • If your item arrives damaged or is not working, please follow the warranty process and contact our Support Center for RMA authorization within 5 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
  • Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at Herilary.

Special Notes: For communicating more efficiently, please provide the vehicle model, year, and order number.

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